Responsible Gaming

At hbje Responsible Gaming
Build a safe and healthy gaming lifestyle

Hbje believes gaming should be a source of fun — not stress. We want you to enjoy it within your limits, spend quality time with your family, and stay healthy. Learn how hbje supports you in playing responsibly.

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For adults only
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Protection tools available
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Self-exclusion is completely free

1. What is responsible gaming and why does it matter

Responsible Gaming means enjoying gaming as a form of entertainment — not viewing it as a source of income or a solution to life's problems. hbje believes every member has the freedom to make their own choices, but ensuring those choices are informed and healthy is our responsibility.

Online gaming can be fun and exciting. Whether it's Live Casino, slots, or Sports Betting — when played responsibly, it's a great form of entertainment. But losing control can lead to personal, family, and financial harm. hbje takes this very seriously.

We're more than just a gaming platform — we're a partner in your wellbeing. That's why hbje offers a range of protective tools, self-assessment quizzes, and support services, all completely free of charge.

Hbje's Responsible Gaming policy is built in line with international gaming protection standards. Our goal is for every member to enjoy gaming free from pressure or addiction.

2. hbje's core principles of responsible gaming

Hbje's Responsible Gaming policy rests on three core pillars: awareness, control, and support. We want every member to play with full knowledge, set their own limits, and seek help whenever they need it.

  • Entertainment first: Gaming is always for entertainment — not a guaranteed way to earn money.
  • Play within your budget: Only spend money that you can afford to lose without it affecting your life.
  • Set time limits: No gaming beyond your daily time limit — put your family and work first.
  • Emotional Control: Never chase losses by betting more out of anger or frustration.
  • Take breaks: Regular breaks keep your gaming experience fresh and help prevent addiction.
  • Be honest: If you feel you're losing control, seek help right away.

Remember — there are no guarantees of winning in casino games or betting. Every outcome is completely random. Chasing losses by playing more is never the answer.

3. hbje's protection tools and limit-setting features

Hbje provides its members with a range of powerful protective tools to help you manage your own gaming habits. Everything is completely free and available to use at any time.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit. Once set, any reduction takes effect immediately.

Loss Limit

Gaming will automatically stop once you reach a set loss amount — protecting you from making costly decisions in the heat of the moment.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, you'll receive an automatic notification and be logged out.

Cooling-Off Period

Take a break from gaming for 24 hours, 1 week, or 1 month. Account access will be suspended for the duration.

Self-Exclusion

Permanently close your account for anywhere between 6 months and 5 years. This decision cannot be reversed.

Reality Check

On-screen reminders will appear at set intervals showing how long you've been playing and how much you've won or lost.

To activate any of these tools, go to your account settings or contact our support team directly. Deposit limits and self-exclusion are completely free.

4. Warning signs of problem gaming

Gaming addiction often develops gradually. If you notice any of the following signs in yourself or someone you know, it's time to pay attention. Recognising them isn't a sign of weakness — it's a sign of self-awareness.

  • Repeatedly placing bigger bets trying to recover money you've lost.
  • Finding it hard to stop gaming even when you want to.
  • Hiding your gaming habits from family or friends.
  • Skipping bills, meals, or other essential expenses because of gaming.
  • Skipping sleep, work, or study to spend more time gaming.
  • Feeling restless, irritable, or low when you're not gaming.
  • Continuing to game by borrowing money or drawing on your savings.
  • Dreaming of a big win and making it your sole focus.

If you recognise more than three of the signs above in yourself, stop and take a moment. Reach out to the hbje support team or activate our self-exclusion service. We're here for you.

5. Self-assessment quiz — check yourself

Answer the following questions honestly. If most of your answers are yes, consider seeking professional help.

1

Have you ever spent more than your budget and regretted it afterwards?

2

Have you tried to cut back on gaming but failed repeatedly?

3

Spending more time gaming and less time with family or friends?

4

Do you feel anxious or uneasy when you're not gaming?

5

Do you feel the urge to play "just one more time" to win back money you've lost?

6

Has gaming caused arguments or tension with your family?

7

Are you prioritising gaming over work, study, or sleep?

8

Have you borrowed money or dipped into your savings to cover gaming expenses?

If you answered "Yes" to more than 3 questions, contact the hbje support team or activate the self-exclusion service. Remember — asking for help is an act of courage.

6. What to do if you need help — a step-by-step guide

Acknowledging the problem is the first and bravest step. hbje is here to support you every step of the way. Follow the steps below:

1
Be Honest With Yourself

Admit to yourself — or to someone you trust — that gaming is getting out of control. This acknowledgement opens the door to change.

2
Set Limits on Your hbje Account

Instantly activate a deposit limit or cooling-off period to give yourself an immediate safety buffer.

3
Tell a family member or friend

Talk openly with the people close to you. Their support is your greatest strength on the road to recovery.

4
Contact hbje Support

Our 24/7 support team is ready to help you with complete confidentiality, including assisting you with activating self-exclusion.

5
Seek professional help

If you need support, speak with a mental health professional or counsellor. This is not a sign of weakness — it takes courage and wisdom.

Hbje Support Email: [email protected] — For any responsible gambling concerns, we will respond within 72 hours.

7. For Parents — Protecting Minors

Hbje is strictly for individuals aged 18 and above. Age verification is mandatory at registration. That said, parents should remain vigilant — especially if a family member is spending an unusually large amount of time online.

  • Use parental control software on your computer or phone.
  • Talk openly with your child about the risks of online gaming.
  • Keep your bank card and mobile banking PIN secure.
  • Never share your hbje account password with anyone.
  • Never allow a minor to use your account.

If you suspect a minor is using hbje, report it immediately to [email protected]. We will take the matter seriously and act promptly.

8. Frequently Asked Questions (FAQ)

Self-exclusion is a serious and binding decision. Your account cannot be reactivated before the chosen period (6 months to 5 years) ends. Once the period expires, you will need to contact our support team and complete a cooling-off period before your account can be reactivated.

Yes. Decreasing your deposit limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period — this prevents impulsive decisions made in the heat of the moment.

Yes — the World Health Organization (WHO) recognizes gaming disorder as a legitimate mental health condition. However, with the right steps taken at the right time, full recovery is possible. Don't be ashamed — seek help.

Absolutely. All your information on hbje is kept with the highest level of confidentiality. Details of self-exclusion or limit settings are never shared with third parties.

Set a fixed monthly entertainment budget for gaming — just as you would for movies or dining out. Never deposit beyond that budget. Set a deposit limit and stick to it regardless of whether you're winning or losing. When you treat gaming as entertainment, it stays genuinely enjoyable.
Our Commitment

In Responsible Gaming hbje's 6 Commitments

Hbje doesn't just offer gaming — it also looks after your wellbeing and your family's safety.

Age verification is mandatory

Age verification is mandatory when registering at hbje, ensuring that no one under 18 is able to access the platform.

Transparent gaming results

All games at hbje are RNG (Random Number Generator) certified. Every outcome is completely random and transparent — no manipulation of any kind.

Personal limit controls

Deposits, losses, session time — keep it all in your own hands. You have full control over setting your limits.

24/7 support service

Whether day or night, the hbje support team is ready to help whenever you need it. Your privacy is fully guaranteed.

Self-Exclusion benefits

If needed, activate long-term self-exclusion. This decision cannot be reversed during the chosen period — full protection guaranteed.

Awareness & Education

Hbje regularly shares information on Responsible Gaming. Players who stay informed are the ones who enjoy a healthy and fulfilling gaming experience.

Start safely

Play Responsibly — Have fun!

Gaming at hbje is about more than winning — it's a unique blend of entertainment, excitement, and security. Register for free today and enjoy all the benefits of responsible gaming.

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